Privacy Policy — Gone Creative
Last updated: November 4, 2025

1. Introduction
Gone Creative ("we", "us", or "our") provides video production and marketing services. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, who we share it with, and how people can contact us about their data.

2. Information we collect
We may collect the following categories of personal information:

  • Contact information: name, email address, phone number.

  • Communications: messages you send via contact forms, email, or direct messages.

  • Client materials: video footage, images, audio, and project files you provide to us.

  • Usage data: information about how you use our website (pages visited, referrer, timestamps).

  • Cookies and tracking data: cookies and analytics data collected by tools such as Google Analytics and similar services.

  • Device & technical data: IP address, browser type, device type, and operating system.

3. How we collect information
We collect data when you: submit a contact or lead form, email or message us, provide materials during work (footage, files), visit our website (cookies/analytics), or interact with our ads/forms on social platforms.

4. How we use your information
We use personal data to:

  • Respond to inquiries and provide our services.

  • Process and store client footage and project materials.

  • Run and optimize advertising campaigns (including Meta/Facebook/Instagram ads).

  • Improve our website and services using analytics.

  • Comply with legal obligations and protect our rights.

5. Legal bases for processing (where applicable)
Where required (e.g., under GDPR) we process personal data on the bases of: performance of a contract, your consent (for certain marketing or cookie tracking), legitimate business interests (marketing, ad optimization, analytics), or legal obligations.

6. Sharing & disclosure
We may share your data with:

  • Third-party service providers who help operate our business (hosting, analytics, ad platforms such as Facebook/Meta, payment providers, cloud storage).

  • Legal authorities when required by law or to protect our rights.
    We do not sell personal information for money. (If you are subject to California privacy laws and wish to opt out of “sale” or sharing, contact us — see below.)

7. Cookies & tracking
We use cookies and analytics (e.g., Google Analytics) to understand site usage and to run advertising and remarketing. You can control cookies via your browser settings and opt-out of some tracking services.

8. Lead forms & ads
When you respond to an ad or submit a lead form (including Meta lead ads), we may collect the data you enter into the form and use it to contact you about our services. We will include a link to this privacy policy in those forms. Meta/Facebook requires advertisers to provide a privacy policy URL for lead ads. Facebook

9. Data retention
We keep personal data only as long as needed for the purposes described (for example, while we are performing work for you, or to meet legal/financial recordkeeping obligations). If you want us to delete your data sooner, contact us.

10. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and the right to object to certain processing. For California residents, you may have rights under CCPA/CPRA. To exercise rights, contact us at the address below.

11. Children
Our services are not directed to children under 13. We do not knowingly collect personal data from children under 13.

12. Contact
If you have questions about this policy or want to exercise your rights, contact:
Gone Creative
Email: iven@gonecreative.co
Website: https://gonecreative.co